Frequently Asked Questions
getting-started
Book a free consultation through our website or helpline. We'll understand your parents' needs and match a verified guardian couple within 48 hours.
We currently serve 25+ cities across India including Delhi NCR, Mumbai, Pune, Bengaluru, Chennai, Hyderabad, and Kolkata.
guardians
Every guardian couple undergoes 100% background verification including police checks and professional training in elder care before assignment.
Yes. If your family isn't comfortable with the assigned guardian couple, contact support and we'll arrange a transfer.
billing
Yes, all plans are billed monthly with no long-term lock-in. You can cancel or switch plans anytime from your dashboard.
We accept all major cards, UPI, and net banking via Razorpay, including international cards for NRI families.
medical
Doctor advisory is included in Family Shield and Complete Care plans. Companion and Guardian plans can add it as an upgrade.